Consumer Privacy Notice
Effective Date: 5-02-2026
This Consumer Privacy Notice describes how American Hero Home Loans (“we,” “our,” or “us”) collects, uses, shares, and protects personal information in connection with our mortgage and loan-related services. This notice is intended for consumers and customers and applies to nonpublic personal information collected in the course of providing financial products or services.
Facts
What does American Hero Home Loans do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires companies to tell you how they collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What Information We Collect
The types of personal information we may collect and share depend on the product or service you have with us. This information may include:
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Name, address, email address, and phone number.
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Social Security number and date of birth.
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Income, employment, and asset information.
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Credit history and credit scores.
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Mortgage application and loan transaction information.
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Payment history and account balances.
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Property, appraisal, and insurance information.
When you are no longer our customer, we may continue to share your information as described in this notice, as permitted by law.
How We Collect Information
We collect personal information in a variety of ways, including:
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Information you provide on applications, forms, and other documents.
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Information collected in connection with your transactions with us.
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Information received from consumer reporting agencies, service providers, employers, or other third parties involved in the lending process.
How We Use and Share Information
All financial companies need to share customers’ personal information to run their everyday business. In the section below, the reasons American Hero Home Loans may share personal information are described, along with whether consumers may limit certain sharing.
How We Protect Information
We restrict access to personal information to employees, service providers, and other parties who need it to provide products and services or perform business functions on our behalf. We maintain physical, electronic, and procedural safeguards designed to protect personal information and comply with applicable federal standards.
Your Choices
Federal law gives you the right to limit certain kinds of sharing in some circumstances. Whether you can limit sharing depends on the reason for sharing the information and the relationship you have with us. To exercise any available privacy choices, use the contact information below.
Definitions
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Affiliates — Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates — Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint Marketing — A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Contact Us
If you have questions about this Consumer Privacy Notice or want to ask about your privacy choices, please contact:
American Hero Home Loans
Website: www.americanherohomeloans.com
Email: info@americanherohomeloans.com
Phone: 219-695-0369
Address: 10971 Four Seasons Pl. Suite 104-B Crown Point, IN 46307
